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Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

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access@richmondhill.ca

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Find or Learn About

York Region

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HomeFind or Learn AboutAbout GovernmentYork Region

More in this Section...

York Region has a number of services to help and support communities in the Region, such as Richmond Hill. Residents can find assistance through the following regional services:

  • Emergency services
  • Health services
  • Housing services
  • Social services
Emergency Services
There are a number of organizations and departments that provide emergency services to the Richmond Hill community.
Fire
Richmond Hill's Fire and Emergency Services responds to many different calls including fires, medical assistance, rescue, auto extraction, public assistance, spills and the release of hazardous materials. Call 9-1-1 for help when there's an emergency. Contact Fire and Emergency Services at 905-883-5444, if you have other questions or concerns.
Police
The York Regional Police are in charge of police services in Richmond Hill. Call 9-1-1 for help when they're an emergency. You can also reach the York Regional Police, toll-free, at 1-866-8POLICE (76-5423) for all other questions or concerns.

Other police services in the area include Crimestoppers York Region and the Royal Canadian Mounted Police.

Medical
York Region Paramedic Services (EMS) also serves the Richmond Hill community. They provide 24-hour service for emergency and non-emergency ambulance requests. Call 9-1-1 to get emergency ambulance service from anywhere in York Region.
Poison
Call Ontario's Poison Information Centre at 1-800-268-9017 for information about poison, 24-hours a day.

Sexual abuse

The Women's Support Network of York Region provides confidential services for women who have experienced sexual violence. You can reach the Crisis Line at 905-895-7313.

Health services

Visit York Region's website to learn about food access and insecurity.

There are also a number of groups in York Region that provide the community with health-related services, including:

  • Richmond Hill Community Food Bank

  • Community Care Access Centre of York Region
  • Eating Disorders of York Region
  • Mackenzie Health hospital
  • York Region Public Health Services

Many of these services help residents find information about health care, preventing health issues and how to live healthier lifestyles.

Housing services
York Region housing services give the community information about affordable social housing. Social housing includes:
  • Co-operative housing
  • Non-profit housing
  • Rent supplement housing

York Region's largest social housing provider is Housing York Inc. (HYI). They have a number of housing options for families, singles, seniors and people with special needs.

Social services
Social services in York Region are managed by Ontario Works. This province-wide assistance program includes the following social services to help residents:
  • Employment and financial assistance
  • Assistance for young parents
  • Employment resource centres
  • Financial assistance and benefits
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