Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Healthy Yards
Richmond Hill's Healthy Yards Program provides the community with information and materials to help take care of your lawn, trees and garden and help improve the natural environment. The Program also offers residents the opportunity to buy native plant kits, backyard composters and rain barrels at an affordable cost every spring.
Native plant is a term used to describe plants that occur naturally and have existed for many years in a given area. Why grow native plants?
- They are adapted to local climate and soil conditions and therefore require less water and maintenance.
- They improve local biodiversity by providing habitat and food for birds, mammals and insects.
Learn more about native plant species.
Healthy Yards Plant and Garden Sale
Create a beautiful garden at a low cost! Each spring, Richmond Hill residents can pre-order native trees, shrubs, perennial wildflower kits, rain barrels and/or composters. York Region residents outside of Richmond Hill can pre-order composters only. Pre-ordered items are available for pick-up in June.
**The 2024 sale has ended. Thank you to everyone who participated!**
Order Pickup Details
A reminder that pre-ordered items will be available for drive-thru pick-up on Saturday, June 8 from 8 a.m. to 2 p.m. at Richmond Green Sports Centre and Park (1300 Elgin Mills Road East), Parking Lot D near the skateboard park. Please pick up your order during the time slot you selected when you placed the order.
If you have any questions, email naturalenvironment@richmondhill.ca.
Free wood chips for your garden
The wood chip pile is available each year from the first Friday in May to the Friday after Thanksgiving.
Using wood chips in your garden means less weeding, less watering, faster plant growth, protection from overheated soils during hot summers, added nutrients to your soil and less bruised fruit under fruit trees!
Free wood chips will be located at Richmond Green, 1300 Elgin Mills Road East. The pile is located at the east end of the parking lot in front of Tom Graham Arena. Please help yourself. Tools and containers are not provided, so please bring your own.
Backyard Tree Planting Program
The Backyard Tree Planting Program provides trees to residents at a reduced price.
Richmond Hill Blooms
Are you proud of your healthy yard and beautiful garden? Richmond Hill Blooms is a program that allows the community to showcase the best gardens in Richmond Hill. Learn how to nominate a garden to receive recognition with this year's lawn sign.
Backyard Habitat Certification
The Canadian Wildlife Federation's Backyard Habitat Certification Program recognizes the amazing efforts Canadians are taking to meet the habitat needs of wildlife.