Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Taxi Licence
We currently are not accepting in-person appointments for Licensing Applications.
The City of Richmond Hill requires all taxi drivers, brokerages and/or owners of taxi plates to be licensed. On this page, you will find the online application and the required documentation for each type of taxi licence available. Cab Owners and brokerages licenses are valid for up to one year and shall expire no later than the last day of February in each year. Every licence issued to a cab driver is valid for up to one year, and expires no later than the licensee’s birth date.
Required Documents and Fees
|
Driver Licence (Taxi and Limousine) required documents |
New
Renewal
Renewal - Documents below must only be submitted if they are no longer valid (e.g. expired, change of info)
|
|
Plate Owner and Brokerage Licence (Taxi, Airport Taxi, and Limousine) |
New
Renewal
Renewal - Documents below must only be submitted if they are no longer valid (e.g. expired, change of info)
|
Fees
|
Service |
Fee |
|---|---|
|
Cab broker’s license |
$228.80 |
|
Cab owner’s license – original application |
$5,640.95 |
|
Cab owner’s license |
$317.03 |
|
Limousine owner’s license |
$317.03 |
|
Airport taxi owner’s license |
$863.89 |
|
Cab driver’s license |
$88.24 |
|
Limousine driver’s license |
$88.24 |
|
Transfer of taxicab owner’s license fee payable by transferee |
$587.90 |
| Replacement plate or broker's license | $33.00 |
Frequently Asked Questions
| What type of safety equipment must a taxi contain? |
| Every licensed cab owner and every registered lessee shall have in or on the vehicle, if the vehicle is a taxicab, a general purpose first aid kit, at least four flares, or reflective markers, and a fire extinguisher of the following description: 1.25 kilogram dry chemical of a type capable of functioning at -40 degrees Celsius. |
| Does a taxi require a roof sign? |
| Every licensed cab owner and every registered lessee shall have in or on the vehicle if the vehicle is a taxicab, an electrically-illuminated roof sign securely attached to the top of the taxicab in a manner approved by the Licensing Officer, wired to the taxicab meter and working in conjunction with the taxicab meter so that it is illuminated when the taxicab meter is in vacant status, but turned off by putting the taxicab meter in a recording position. |
| Can a taxi operate with mechanical defects? |
|
Every licensed cab owner and every registered lessee shall repair any mechanical defect in the vehicle, reported to him or her by a licensed driver. No licensed cab owner or registered lessee shall permit a cab of which he or she is the owner or registered lessee, to be operated with mechanical defects of which he or she is aware. |
| Does the driver need to display his identification for customers in-case a complaint needs to be made? |
|
Every licensed cab owner and every registered lessee shall have in or on the vehicle if the vehicle is a taxicab, a sleeve inside the vehicle facing the backseat displaying the Town of Richmond Hill complaint telephone number and a photograph of the driver. |
| Can a customer be charged if a taxi arrives early when a specific time has been fixed? |
|
No licensed driver shall make any charge for time elapsed due to early arrival of the vehicle in response to a call for the vehicle to arrive at a fixed time. |
| How many passengers can a taxi have? |
|
No licensed driver shall carry in any cab a greater number of passengers than is set out in the manufacturer’s rating of seating capacity for such vehicle. |
For more information on how to apply for a license, please contact the Business Licensing Clerk.