Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Smoke Free Outdoor Spaces
Richmond Hill Council adopted a policy prohibiting smoking outside of an outdoor splash pad, sports field, playground or sports court (basketball, tennis, etc.) or within nine metres of any entrance to a recreation facility.
The Policy came into effect on Thursday, May 1, 2014. Be sure to look out for the signage and breathe easy knowing that all of Richmond Hill's outdoor recreation facilities are now smoke-free.
If you have any questions about this project/policy, contact Donald Hearn, Director, Recreation & Culture, at 905-771-9996 Ext. 2503 or by email.
Smoke Free Ontario Act
York Region Tobacco Control Officers conduct inspections to ensure all enclosed workplaces and public places are smoke-free. Inspections are also conducted at tobacco vendors to ensure that they do not sell or supply tobacco products to youth and that they adhere to display, promotion and handling restrictions.
Complaints pertaining to violations of the Smoke-Free Ontario Act will be investigated. Calls can be anonymous and should be directed to York Region Health Connection at 1-800-361-5653. For more information, visit york.ca.