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Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

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905-771-8800

access@richmondhill.ca

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Monday through Friday, 8:30 a.m. to 4:30 p.m.

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Aquatic Leadership Programs

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Know someone who is a swim instructor? Let them know were hiring for aquatics employment and other great opportunities with the City. More information at Jobs.RichmondHill.ca.

Aquatic Leadership programs

Our Aquatic Leadership programs give you the chance to improve your swimming skills or become a lifeguard, swimming instructor or lifesaving instructor. Richmond Hill's programs will help you reach your goals and maintain your certification.

Browse and Register for Aquatic Leadership Programs

Courses

We have Lifesaving Society (LSS) courses that can lead to instructor, coaching or lifeguard certifications. The Aquatic Leadership courses include:

  • LSS Bronze Star
  • LSS Bronze Medallion
  • LSS Emergency First Aid
  • LSS Bronze Cross
  • LSS National Lifeguard (NL)
  • LSS Assistant Instructor
  • LSS Swim and Lifesaving Instructor
  • LSS Sport Coach Level 1
  • LSS Standard First Aid with CPR-C
  • LSS Examiners Course

Not sure what course to take next? Follow our Aquatic Leadership Flow Chart

How to register

Aquatic Leadership courses run throughout the year. You must attend all classes of an Aquatic Leadership Program. Bring the following with you to all courses:

  • Bathing suit and towel for courses with a water component
  • Comfortable clothing, a whistle, notebook, pen, pencils, lunch, dinner, snacks
  • Proof of age
  • Your original prerequisite certifications and all manuals used in previous courses

You can register for a course one of the following ways:

  • Register online
  • Complete a registration form and drop it off in-person at one of our community centres
Withdrawal Policy
You can cancel your participation from an Aquatic Leadership course a minimum of five business days before the program start date. Richmond Hill must receive your written request for refund by that time. 

Join our skilled team of Lifeguards and Swim Instructors!

We offer flexible hours to suit your personal schedule (early mornings, daytime, evenings and weekend hours available) and a friendly, team-oriented atmosphere. You will learn teamwork and leadership skills and boost your self-confidence and communication skills for your future careers.

How to join our team

We have positions for Aquatic Attendants, Swim Instructors and Lifeguards. To join Richmond Hill’s Aquatic Team here are the steps to follow. 

Step 1: Get Qualified
Here are the qualifications required:

Aquatic Attendant

Swim Instructor

Lifeguard

15 years of age
Bronze Cross
Standard First Aid and CPR “C”

LSS Assistant Instructor 

Standard First Aid and CPR “C”

Bronze Cross or National Lifeguard – Pool

LSS Swim and Lifesaving Instructors  

Standard First Aid and CPR “C”

National Lifeguard - Pool

Step 2: Visit Jobs.RichmondHill.ca and click on the Aquatic Employment Job Posting. Create a user profile and apply online.

Step 3: Register online for an in-person Aquatic Employment Screening. 

If you have any questions regarding aquatic recruitment, please email the Aquatic Coordinator.

Volunteer with us and we will help pay for your next Leadership Course!

The Richmond Hill Aquatic Volunteer Recognition Program allows Aquatic volunteers to use their hours towards the cost of future Aquatic Leadership courses. Attend any Aquatic Volunteer Orientation to Volunteer at any pool. The earlier you attend and complete the requirements, the better your chances of volunteering sooner. 

Register for an Aquatic Volunteer Orientation Session

Volunteer at a pool

Step 1: Attend an Aquatic Volunteer Orientation

Register for an Aquatic Volunteer Orientation where you will learn about the volunteer program. Create an online profile and complete the required forms. Please bring a smart phone, tablet or laptop with wireless capabilities to the orientation. You must be a minimum of 14 years of age and have your Bronze Medallion.

Step 2: Complete online the Accessible (AODA) Customer Service Training

Once your profile has been created at the orientation, and your qualifications and parent/guardian consent forms have been submitted, you will receive an email with instructions on how to complete the AODA training.

Step 3: We will contact you

The Aquatic Supervisor from the pool of your choice will contact you as they are ready to schedule volunteers. 

Step 4: Track your hours

Once you have secured a volunteer position, you will receive a tracking form. This tracking form must be completed at the end of each shift and your hours must be signed off by the on duty Deck Supervisor. Don't forget to log your hours in your online profile as well.

Step 5: Log your hours

Login periodically to your volunteer profile and update your hours on the database. 

Please note: if you would like your hours to be used towards the Aquatic Volunteer Recognition Program, please ensure to log these hours under the 'Aquatic Volunteer Recognition Program' category. 

Aquatic Volunteer Recognition Program

Did you know that by volunteering with our Aquatics Team volunteers can use their hours towards the cost of future Aquatic Leadership courses? 

Here is how it works:

Hours Course
30 Volunteer Hours Emergency First Aid
Standard First Aid Recertification
Bronze Cross Re-exam
40 Volunteer Hours

Bronze Cross
Standard First Aid
Assistant Instructor

50 Volunteer Hours Swim and Lifesaving Instructor
National Lifeguard

Aquatic Volunteer Recognition Discount Form

The Aquatic Volunteer Recognition Discount Form must be completed once you have earned the appropriate number of hours to receive one of the above noted Leadership courses. Hours must be logged on your personal volunteer profile under the ‘Aquatic Volunteer Recognition Program’ category.

Hour tracking sheets and completed registration forms are to be submitted to the Aquatic Coordinator. 

Please note: Material Fees, Exam Fees and Non-Resident Fees are not included in the Aquatic Volunteer Recognition Program. Participants will be required to pay for these fees at the time of registration. Please ensure payment information is included on the registration form.

You will receive an email confirmation once volunteer hours have been validated and you have been registered for the course of your choice.

Community Service Volunteer hours that are signed off for school, are not eligible and should not be logged under the ‘Aquatic Volunteer Recognition Program’ category.

For volunteer information, please email the Aquatic Coordinator.

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