The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Richmond Hill offers a number of fitness opportunities to help residents meet their goals for a healthy and active lifestyle. We've got two fitness studios with a variety of cardio, weight and strength training equipment, saunas, five swimming pools, and a 180-metre indoor walking/running track. We also offer a variety of Fitness and Aquafitness classes, as well as private and semi-private personal training sessions.
Come out and take a tour of our studios for yourself!
Fitness - Frequently Asked Questions
Are lockers available?
Day lockers are available. Members must bring their own lock and remove the lock after every visit. Any remaining lock on a day locker will be removed at the end of each business day.
Can I bring a guest to a fitness studio, indoor track or fitness class?
We do not offer guest passes with our memberships. Non-members can use our fitness studios, indoor track and attend our Fitness/Aquafitness classes. Pay as you go with individual drop-in programs, 10 Visit Drop-In passes are also available, or sign-up for a membership to access our Fitness and Aquafitness classes.
Can my membership be extended if I am sick or away on vacation and unable to use it?
Memberships will no longer be suspended/extended. If you know you will be on vacation or will be unable to attend for a long period of time, cancel your membership before the next scheduled payment date. Once you return, you can purchase the fitness membership again.
Does my Fitness Studio Membership include public skating or tennis?
Fitness Studio Memberships do not include public skating or tennis. See our Registered Recreation Programs page for information about these programs.
Does my fitness class membership include public swimming?
The fitness class membership does not include public swimming. Purchase a Fitness Plus Membership to get access to:
Two of Richmond Hill's fitness centres
All drop-in Fitness and Aquafitness classes
Recreational swims (except Wave Swims)
How can I register for a membership?
Visit one of Richmond Hill's fitness or community centres to sign-up for a membership or sign-up online. You must visit a fitness or community centre to obtain your membership card. You can learn more about our what memberships we offer by checking out our Memberships page.
Is there a reduced fee for post-secondary students?
Post-secondary students receive a 20% discount on fitness memberships. You must show a valid student card or current timetable when you apply for your membership to get this discount. Discount is not available for memberships purchased online.
What is the difference between drop-in fitness classes and specialized fitness classes?
What is the minimum age requirement to use the fitness studios and indoor track?
You must be at least 14 years old to use our fitness studios and indoor track.
How can I have access to the indoor track?
You can purchase an indoor track membership, an indoor track 10 Visit Drop-In pass, or pay a drop-in fee. All types of fitness memberships include access to the indoor track.
Memberships
Join anytime! Our memberships have a monthly payment plan that makes it easy for you enroll and cancel your membership at any time with no penalties! Purchase your monthly membership online or by visiting any Richmond Hill Community Centre. Learn more about what types of memberships we offer and more.
What do you think?
Give us your feedback about our recreational programs, services and facilities using the Recreation Program Feedback Form. Your comments will help us improve our services.
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